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Factory Office Company Certificate Technical Members Truck Chassis Dump Truck Tank Truck
SUNY Company Services Purpose:
Our service aim is to continually improve the customer satisfaction, we made very effort in order to meet the needs of users. Research and develop the satisfaction goods in accordance with the needs of the user. And implement customer satisfaction project. It is the survival foundation of our company to provide customer satisfaction services.
We will provide the perfect pre-sale, production, after-sales services to customer.
1, Pre-sale : We will answer in detail for your consultation, to provide correct suggestion and program to meet your needs.
2 , Production : After you confirm the purchased, then we will provide all detailed production schedule for your confirmation and discussing all probable problems before production. That will effectively avoid the problem of finding problems in the production process, thereby wasting more time to fix it.
3 , After-sale : we have the technical staff to help you when you get problem. Our company has set up a number of tough emergency sevice team. On-site experienced engineers and senior technicians, arrived on the scene in the fastest time for any problems. Maintenance and replacement. If you purchased the products had problems or unusual circumstances, you can be reflected to the salesman or complain directly to our customer service hotline. You can also write to us by email or fax. We will be dealt with immediately, to give you a satisfactory answer. Our customer service personnel also can be given to the telephone or door-to-door solution that based on the actual need.
One more service, the warranty period due to improper you use, or the natural environment caused by the us to provide repaire, the repair mateirials and accessories are charged only the cost price and delivery cost.